Privacy Policy

Last Updated: [21/10/2026]

Your Personal Data and How We Use It

This Privacy Policy explains how Little Crush collects, uses, discloses, and protects personal information when you visit or use little-crush.com, create an account, purchase products, enroll in or use the Little Crush Membership, contact us, interact with our marketing, or otherwise use our services. This Privacy Policy applies to information collected through our website, customer accounts, membership services, communications, payment and checkout processes, and related technologies. We process personal information in accordance with applicable privacy and data-protection laws.

Information We Collect

Depending on how you interact with Little Crush, we may collect the following categories of personal information:

• Contact information, such as your name, email address, telephone number, billing address, and shipping address
• Account information, such as your login details, account preferences, saved addresses, and account activity.
• Order and transaction information, such as products purchased, order history, transaction amounts, discounts, returns, refunds, and shipping information.
• Membership information, such as your membership status, enrollment date, billing status, renewal information, cancellation status, membership benefits, credits or rewards, and use of member-only offers
• Payment information, such as payment method details and billing information. Payment card information may be collected and processed directly by our payment processors and may not be stored directly by Little Crush
• Device and technical information, such as your IP address, browser type, device type, operating system, language settings, referring URLs, and approximate location derived from your IP address.
• Website usage information, such as pages viewed, products viewed, links clicked, shopping activity, and interactions with our website.
• Marketing information, such as your marketing preferences, email or SMS engagement, and interactions with advertisements.
• Customer-support information, including messages, inquiries, complaints, photos, and other information you provide when contacting us.
• Fraud and security information, including information used to detect suspicious transactions, chargebacks, abuse, or unauthorized activity.

How We Use Your Personal Information

We may use personal information to:

• process and fulfill orders;
• create and manage customer accounts;
• administer the Little Crush Membership;
• process recurring Membership payments that you have authorized;
• provide member-only pricing, credits, rewards, or benefits;
• process cancellations, returns, refunds, and exchanges;
• communicate with you about orders, Memberships, billing, account changes, or customer support;
• personalize your shopping experience and product recommendations;
• send marketing communications where permitted by law;
• analyze website performance and customer behavior;
• detect and prevent fraud, unauthorized transactions, abuse, and security incidents;
• comply with legal, regulatory, tax, accounting, and payment-processing obligations; and
• establish, exercise, or defend legal claims.

How We Share Personal Information

We may share personal information with:

• payment processors and financial institutions that process payments, recurring Membership charges, refunds, fraud checks, and disputes;
• shipping and fulfilment providers that deliver customer orders;
• ecommerce and technology providers that host or support our website, customer accounts, checkout, and Membership systems;
• customer-support providers that help us respond to customer inquiries;
• analytics providers that help us understand website performance and customer activity;
• marketing and advertising providers that help us communicate with customers and measure advertising performance;
• fraud-prevention and security providers that help detect suspicious or unauthorized activity;
• professional advisers, such as accountants, lawyers, auditors, and insurers;
• affiliates and related companies where reasonably necessary to operate our business; and
• government authorities or other parties where disclosure is required by law or reasonably necessary to protect our rights, customers, or business. We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

Little Crush Membership Information

If you enroll in the Little Crush Membership, we may collect and process information relating to your membership, including your enrollment status, billing frequency, recurring-payment status, membership benefits, member pricing, credits or rewards, renewal history, cancellation status, and related customer-service interactions. We use this information to administer your Membership, process authorized recurring payments, provide Membership benefits, communicate important billing or account information, process cancellations, prevent fraud, and comply with our legal obligations. Membership billing and transaction information may be shared with payment processors and other service providers that help us operate the Membership.

Cookies, Analytics and Advertising

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate our website, remember your preferences, understand how customers use our services, measure performance, prevent fraud, and support advertising and marketing. These technologies may collect information such as your IP address, device identifiers, browser information, pages viewed, products viewed, purchases, and interactions with advertisements. Some advertising or analytics providers may use information collected through these technologies to measure advertising effectiveness or provide personalized advertising, subject to applicable law and your available privacy choices. You may be able to manage cookies through your browser settings or through any privacy or cookie preference controls made available on our website.

Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

• request access to personal information we hold about you;
• request correction of inaccurate personal information;
• request deletion of personal information;
• obtain certain information about how we collect, use, and disclose personal information;
• obtain a copy of certain personal information;
• opt out of certain uses of personal information for targeted advertising, sale, or sharing where applicable;
• withdraw consent where processing is based on consent; and
• exercise your privacy rights without unlawful discrimination. To submit a privacy request, contact us at support@little-crush.com. We may need to verify your identity before completing certain requests. We may retain information where permitted or required by law, including for fraud prevention, accounting, dispute resolution, or legal compliance.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies, or legal obligations. When we make material changes, we will update the effective date of this Privacy Policy and provide any additional notice required by applicable law.

Contacting Us

If you have any questions or feedback about our privacy policy, please do not hesitate to contact us at support@little-crush.com

Name: 23 Brand Group E-Commerce LLC
EIN: 37-2216130
Address: 8 The Green, Suite R, Dover, Delaware 19901, United States

Partnered with:

Name: 23 Harbour Limited
Nr. 77752347
Address: RM 1911A, UNIT F, 19/F,
GOLDEN BEAR CENTRE, 66 CHAI
WAN KOK STREET, TSUEN WAN
HONG KONG